Prepayment Meters: Self-Disconnection

My hon. Friend directed me to the story of the couple he mentioned. One of the most moving things to read was that, on top of needing to keep everything warm, all Mel wants to do is provide memories for her little boy—positive, happy family memories. She said that she cannot even begin to do that because she is too busy trying to keep on top of the energy bills. Does my hon. Friend agree that that is one of the hardest things for any parent to bear?